Q: Why do I need to transfer my web site? What does web site migration include?
A: If your current web hosting provider can no longer meet the needs of your website, or when you undergo continuous network downtime, or if you are forced to wait for hours for the customer support staff to respond to you, it may be a good idea to switch your provider, i.e. to transfer all the files for your websites along with your databases from your present provider to your future provider. At Ultra IT Hosting, we realize that this can often be hard and time–consuming. That’s the reason why we’ll accomplish all that for you at no cost!Our proficient technical team reps will migrate your web site content from your present provider to us. Our technicians have got extensive experience migrating web sites and are able to handle anything – from a regular WordPress–driven weblog or Joomla™ CMS–based website, to a highly complex, custom–built application.
Q: Just how long will the website migration process take?
A: While we can’t give you an exact ETA, since there are a lot of variables, among them the size of the web files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will give our best to transfer your web site within 48 hours, and in some cases – within 24 hours (in case the content is not very large).
Q: What info will I be required to provide to your Website Migration Department?
A: Yeah. We’ll require the name of the website that you want us to move. We’ll also require a means to log in to your present hosting account so that we can get the content pertaining to your web site.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my website be unavailable during the migration?
A: While we migrate your site, it will be available both in your hosting account with us and in your account with your previous hosting provider. When the transfer is completed, we will ensure that everything is working correctly and that the integrity of your web content is not affected prior to informing you that the transfer is finished. Then we will instruct you how to move the domain over to your hosting account with us and how to update the DNS records.
Q: Will my present hosting provider need to provide any information/help?
A: Nope. Aside from your login credentials for the Control Panel, we won’t require anything. We’ll never get in touch with your web hosting provider. They won’t know anything about the transfer either.
Q: Which hosting platforms do you support?
A: We can transfer your site from any web hosting provider or any Linux–driven web hosting platform as long as we can obtain access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we are unable to transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.