Customer Support Channels
A 1–hour Response Guarantee
Providing top notch support prompt is our top priority, so we support each website hosting plan with a 1–hour ticket solution guarantee. When you share a ticket or send us an e–mail, our user technical support team will do all they could do to supply the most acceptable remedy for your problem and to supply you with guidance in due time.
A Top–quality Support Service
Get in touch with us whenever required. Our team of specialists will be online for you 24x7x365 to react to all of your inquiries and to address any matter you will likely have. You can submit a help and support ticket from the Ultra IT Hosting Site Control Panel or send us a message at any time. Additionally, on business days, you can easily phone us or make use of the live chatting alternative.
An Intuitive Help Section
If you need help while working on your sites within the Control Panel, you can always just click the Help control key and see your issue in the list of articles or blog posts that will show up. We have as well turned a number of the posts into movies. The catalogue of educational videos will load if you click the Videos press button located on the top right.