Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Resolution Guarantee

  • Each ticket you submit to the technical assist crew will be responded to within up to one hour. The general questions will be resolved right away. Yet, if the support request you have submitted requires the aid of a trained administrator, we will forward the ticket to him and will inform you about the delay.

  • Top quality support service
  • Expert Client Help And Support Service

  • We provide you with 24x7 tech help and support through a turbo–fast ticketing system incorporated into your Control Panel. You can easily write to us all the time about any of the applications that come pre–installed on your virtual server, this includes the selected Operating System, the server administration panel and our custom produced Site Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • Each section of the Site Control Panel that is provided gratis with your VPS offers you an incorporated articles base. One can find an assortment of extensive how–to content articles and a range of step by step video tutorials that display all the general web site maintenance jobs. You can easy–access them by pressing the Help or Video keys in the top right corner of each Control Panel section.