1 hour ticket response
Prompt assistance is our paramount priority and that is why we’ve got a team of experienced customer service technicians who will be happy to offer a prompt solution to any question that you may have. Just send your customer support ticket from the Site Control Panel and we’ll respond back to you within sixty minutes at the latest. Actually, we work hard and aim for a twenty–minute client support ticket response time.
A Topflight Support Service
We’ve got a team of web hosting support techs who are prepared to reply to all your questions whenever you are in need of assistance. Almost all our customer support staff representatives have several years of experience in the website hosting realm, so you can constantly depend on fast and exhaustive answers to your inquiries.
An Easy–to–Navigate Help Section
To help you get a quick hint on how to use a specific service, we have implemented a truly user–friendly Help Center section in our Site Control Panel. You can search through an enormous selection of web hosting account administration articles and website administration articles, examine the F.A.Q. repository or check out our instructional video tutorials.