Lots of users who begin using their very first hosting account, or switch companies, frequently have inquiries with regards to how certain things are executed or face complications when setting up various things, including e-mails, website settings, and so on. This is the reason why, lots of hosting providers have prepared documentation with the most popular questions and issues so as to help their customers receive info quickly and easily. Consequently, the customer support staff can focus on real problems that some clients may be experiencing, because the solution for the minor things will be available on the web and clients can fix them without touching base with the customer support team. Having detailed documentation is very important, particularly for new customers without any experience at all, because the hosting service entails an immense number of functions and many individuals can get puzzled about what to do. A good information repository can both help you execute the operations that you need and acquaint yourself with how the hosting service works in general.
Extensive Online Documentation in Website Hosting
All website hosting that we are offering feature a detailed knowledge base where you can find everything you need to know about your web hosting account. Whether you desire to create a new MySQL database, to redirect a domain using an .htaccess configuration file or to set up an email address on your PC or smartphone, you can simply check our help articles and all the info that you require will be there. When you visit a specific section of your Hepsia hosting Control Panel, you’ll see articles that are relevant to the features that can be accessed through it. In case you’d like to see the entire article collection and get informed about all the functions that Hepsia offers, or only to read general info about the web hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our absolute best to encompass any issue that you could possibly stumble upon, but if you don’t find what you are seeking, you can always get in touch with us, as our help desk support team members are available 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers offer a comprehensive online article archive where you can find any info that you may need about our web hosting services or about the Hepsia Control Panel that we are using. We have created it on the basis of the feedback that we have gathered from our clients over the years and, hence, our articles encompass particular issues that you might stumble upon and offer the very best way to recover them, for example getting a 500 Internal Server Error message or being unable to send emails from your desktop computer although you have the right outgoing mail server settings. The articles are available in each Control Panel section and you can access them whenever you want. They can help you extend your knowledge not only about our services, but also about the web hosting realm in general, as they feature comprehensive instructions and general info such as what cron jobs or file permissions are.